top of page

Refund Policy

Refund & Cancellation Policy

We offer a flexible cancellation policy to give you peace of mind when booking with us.

  • Free Cancellation: You can cancel your booking up to 1 day (24 hours) before the departure time and receive a full refund.

  • Late Cancellation: Cancellations made less than 24 hours before departure are not eligible for a refund.

  • Bank Fees: Please note that bank transfer or payment processing fees (if any) are non-refundable.

  • Force Majeure: In case of unforeseen events such as accidents, natural disasters, storms, or government restrictions, you will still be eligible for a full refund, even if the cancellation occurs within 24 hours of departure.

All refunds will be processed through the same payment method used at the time of booking.

​

Contact us:

            +84 986 973 614

              +84 362 528 312

               Whatsapp

​

​

Email: support@hagiangbuslines.com

  • Facebook
  • TikTok

Opening hours

Mon - Fri: 7:00 to 22:00

             Sat: 6:00 to 22:00

            Sun: 6:00 to 22:00

 

Copyright © 2025 by HaGiangBusLines

 

bottom of page